Privacy policy

1. General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information can be found in the privacy policy listed below this text.

Data collection on our website

The controller responsible for data collection and processing on this website is:

CICMP Vertriebs-GmbH
Paschinger Straße 110
4062 Kirchberg-Thening
Phone: +43 7221 634 30
E-mail: office@cicmp.at

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

Some of the data is collected to ensure the functionality of the website. Other data may be used to analyse your user behaviour. A detailed description of how this data is used is provided later in this privacy policy.

You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given above if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and tools from third-party providers

When you visit our website, your surfing behaviour may be statistically analysed. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. If you have given your consent, your preferred products may be analysed after you have registered as a customer. You can object to this analysis or prevent it by not using certain tools.

You can object to this analysis. We will inform you about the objection options below in this privacy policy.


2. General notes and mandatory information

Data protection

The topic of data protection is omnipresent at CICMP Vertriebs-GmbH. Data protection protects the people behind the data that is stored or processed in companies. The task of data protection and also the primary goal of CICMP Vertriebs-GmbH is to organise the handling of personal data in such a way that no one's personal rights are impaired.

The European General Data Protection Regulation (GDPR) and the Data Protection Act (DSG 2000) impose various obligations on the bodies responsible for personal data processing.

Personal data may only be collected and processed if this is expressly permitted by the GDPR. The main basic principles of the GDPR are:

  • Lawfulness of processing, processing in good faith, transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy of the data processing
  • Storage limitation and erasure concepts
  • Integrity and confidentiality

Responsible behaviour when handling personal data and the risk-conscious use of IT systems and applications are further key objectives of CICMP Vertriebs-GmbH.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Purpose of data collection, processing or use

The collection, processing or use of personal data is carried out to fulfil this corporate purpose or supporting secondary purposes, such as customer advice.

The company therefore collects, processes and uses personal data exclusively for the preparation and fulfilment of contracts, out of legitimate interest, to comply with legal obligations or with the consent of the data subject.

Groups of data subjects and related data or data categories

The groups of persons concerned are

  • current employees,
  • former employees,
  • applicants,
  • interested parties,
  • customers,
  • suppliers,
  • service providers and
  • other business partners.

The relevant data includes all personal data required to fulfil the respective purpose.

CICMP Vertriebs-GmbH does not target its websites or mobile applications at children.

Legal basis

The processing of personal data is only lawful if this is permitted by law, i.e. if there is a legal basis.

However, the GDPR and the DSG 2000 define further possibilities.

Personal data is only processed in our company in accordance with the statutory provisions. These are, among others,

  • if consent to the processing of personal data has been given (Art. 6 para. 1 lit. a GDPR),

or

  • if personal data must be processed for the fulfilment of a contract or the initiation of a contract (Art. 6 para. 1 lit. b GDPR),

or

  • if we are subject to the responsibility to process personal data to fulfil a legal obligation (Art. 6 para. 1 lit. c GDPR),

or

  • if we process personal data on the basis of a legitimate interest or on the basis of a legitimate interest of a third party (Art. 6 para. 1 lit. f GDPR).

When weighing up the interests of the data subject and the contracting parties, a strict standard is always applied in favour of the data subject.

Potential recipients for data transfers

The potential recipients of transferred personal data are

  • Public authorities, insofar as a legal obligation exists,
  • service providers and other business partners, insofar as this is necessary to fulfil the respective purpose and a legal provision permits or requires this or the data subject has consented.

Standard periods for the erasure of data

Personal data is erased in accordance with the applicable statutory or contractual regulations on data erasure, taking into account statutory or contractual retention obligations. 

Your rights with regard to data protection

The data subject has various rights with regard to data protection. These rights are explained below. The above contact details can be used to exercise these rights.

Right of access, rectification and erasure

Every data subject has the right to information from the controller about the personal data concerned and to rectification or erasure or restriction of processing or a right to object to processing as well as the right to data portability.



Right of cancellation

Every data subject has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.



Right to lodge a complaint

Every data subject has the right to lodge a complaint with a data protection supervisory authority if they believe that their data protection rights have been violated.



Right to information

Every data subject has the right to know whether the provision of personal data is required by law or contract or is necessary for the conclusion of a contract, whether the data subject is obliged to provide the personal data and what the possible consequences would be if the data were not provided.



Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.



Right to lodge a complaint with the competent supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection authority. The address is:

Österreichische Datenschutzbehörde
Wickenburggasse 8
1080 Wien
Phone: +43 1 52 152-0
E-mail:  dsb@dsb.gv.at


Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.



3. Data protection officer

We have appointed a data protection officer for our company.

CICMP Vertriebs-GmbH
Paschinger Straße 110
4062 Kirchberg-Thening
Phone: +43 7221 634 30
E-mail:  office@cicmp.at


4. Data collection on our website

We process your data in the data centres of Microsoft Österreich GmbH, Am Euro Platz 3, 1120 Vienna. The services of Microsoft Austria are used to provide our services. We have concluded an order processing contract with Microsoft.


uMarketingSuite

Analytics

We use uMarketingSuite on our website. This is additional software from uMarketingSolutions B.V. that enables us to analyse the website behaviour of website visitors by using a cookie. Based on this information, we can improve the user experience and personalise the content for each individual visitor to the website. For this purpose, we process your anonymised IP address, cookie ID, website and click behaviour, how you came to our website and your browser data, among other things. uMarketingSuite has no access to this personal data.

A/B Testing

uMarketingSuite allows us, through the use of a cookie, to test different versions of a page to see which works best. This so-called A/B testing is carried out anonymously and each visitor is randomly assigned a version of the page. The version that the visitor sees is stored in the database and linked to the uMarketingSuite cookie. uMarketingSuite has no access to personal data.

Personalisation

Personalisation allows us to personalise your website experience through the use of a cookie. Depending on your previous behaviour on our website or the way you entered the website, uMarketingSuite allows us to display different content or pages. Based on the uMarketingSuite cookie, we collect the behavioural data and through the personalisation module within uMarketingSuite we have the ability to personalise the content for an individual visitor.


Cookies

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the services.

Cookies are small text files used by websites to make the user experience more efficient. This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages. You can change or withdraw your consent at any time from the cookie declaration on our website. Please provide your consent ID and date when you contact us regarding your consent. Your consent applies to the following domains: https://www.cicmp.at

Deactivating cookies

You can revoke the consent you have given us at any time with effect for the future by deleting the relevant cookies and preventing the storage of cookies as described here. You can also decide which categories of cookies you wish to allow and can change your cookie settings via the consent section.

You can also change all cookie settings at any time via your browser. Most browsers accept cookies automatically. It may also be necessary to use certain cookies in order to open a website or to save your objection to the use of other cookies. You can find out more about this here, for example: http://www.aboutcookies.org.

Below we have also compiled links where you can find detailed information on deactivating cookies in common browsers:

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
Safari: https://support.apple.com/kb/PH17191?locale=de_AT&viewlocale=de_DE


Cookie Statement

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • Hosted IP address

This data is not merged with other data sources.

Legal basis

The legal basis for data processing is Article 6 para. 1 lit. f GDPR, § 25 para. 2 no. 2 TTDSG. As the website operator, we have a legitimate interest in the correct presentation of the website and in ensuring the secure operation of the website.

Storage period

The data processed in connection with the collection of server log files is stored for as long as is necessary for the stated purposes.


Online shop

You can register in our online shop to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse registration.

Categories of processed data

The following data is processed when you use the online shop:

Company details

  • Company name*
  • Name of owner of sole proprietorship*
  • Street/house number*
  • Country*
  • POSTCODE*
  • Town*
  • Website
  • Industry*
  • Value added tax identification number

Personal details

  • User name
  • Salutation*
  • First name*
  • Surname*
  • Language* Language
  • Position*
  • E-mail*
  • Telephone*
  • Mobile
  • Fax

Legal basis

The processing of the mandatory information (marked with ‘*’) when registering in our online shop serves data processing for contractual purposes.

The processing of the data voluntarily provided by you is carried out on the basis of Art. 6 para. 1 lit. f GDPR. This permits processing that is necessary to safeguard our legitimate interests. Our legitimate interest is to improve the quality of our advice and to be able to contact you more easily in the event of any queries.


Contact via email

For important changes, such as changes to the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

Storage period

The data collected will be stored by us for as long as you have a business relationship with us. Your data will be deleted after termination of the business relationship. After cancellation of your access to the online shop, your CICMP customer account will be retained and your customer data will continue to be stored. Statutory retention periods remain unaffected.

Personalised product recommendations

If you have consented to the use of cookies for personal product recommendations on our website, we will use your surfing behaviour for product recommendations on this website after you have logged in. This includes, in particular, article pages and product categories that you have visited or searched for on our website. You can revoke your consent to the analysis of your surfing behaviour at any time. Please note that we will then no longer be able to offer you product recommendations tailored to your surfing behaviour.

Legal basis

The storage of cookies to create personalised product recommendations is based on Art. 6 para. 1 lit. a GDPR, your consent.

You can prevent the storage of cookies by not giving us your consent. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. If you do not give your consent, product recommendations will be displayed on the basis of the currently displayed website content.

The information generated by cookies for personalised product recommendations is not passed on to third parties.

Storage duration

If you do not or no longer agree to the storage and use of your data, you can stop the storage and use here In this case, your decision will be saved in the form of a cookie. If you delete your cookies, this cookie will also be deleted. When you visit our site again, you will be asked again whether cookies may be used for web analysis.


5. Exclusion of liability/disclaimer

The privacy policy of CICMP Vertriebs-GmbH does not apply to applications, products, services, websites or social media functions of third-party providers that can be accessed via links that we provide for information purposes. When using these links, you leave the website of CICMP Vertriebs-GmbH, so there is a possibility that information about you may be collected or passed on by third parties. CICMP Vertriebs-GmbH has no influence whatsoever on third-party websites and makes no recommendations or assurances about these websites or their data protection practices. We therefore encourage you to carefully read and review the privacy policies of any websites with which you may interact before authorising them to collect, process and use your personal data.